16 PS4 ERROR CODES AND HOW TO FIX IT

When using a PlayStation 4, coming across error codes is very common. These error codes  indicate various issues that disturbs your gaming experience. To help resolve these problems, we have compiled a list of 15 of the most common PS4 error codes provided with their solutions:

1. Error Code CE-34878-0:

This error typically occurs when there’s a problem with the game or application you’re trying to run. To fix this issue, try the following solutions:

• • Make sure your game or application is up to date.
  • Restart your console and try launching the game again.
  • If the error persists, delete the game or application from your console and reinstall it.

 

2. Error Code NW-31453-6:

This error indicates a network connectivity problem. Follow these steps to resolve it:

• • Check your internet connection and ensure it’s stable.
  • Restart your router and modem.
  • If you’re using a wireless connection, try switching to a wired connection.

 

3. Error Code SU-30625-6:

This error occurs during a system software update. Here’s how you can fix it:

Make sure you have a stable internet connection.

Check for any available system software updates.

If the error persists, try restarting your console and initiating the update again.

If you encounter a different error code not listed here, it’s recommended to search for the specific error code on PlayStation’s official website or forums. You’ll find detailed solutions and troubleshooting steps for each error code.

Remember, troubleshooting PS4 error codes requires patience and persistence. By following the recommended solutions and staying updated with the latest system software, you can resolve most issues and enjoy uninterrupted gaming sessions.

 5. Error code NW-31201-7:

Going to Settings is the first thing that PlayStation Support advises you to do. From here, you should select Network and then View Status of PlayStation Network Services, as there are two possible outcomes: either the PlayStation Network is unavailable or the game servers are momentarily unavailable. Therefore, if every one of these is in the green, everything is operational. Testing your internet connection is the next action they advise you to do. In order to ensure that your internet connection is operational, you should test it under the network settings. If it isn’t, there may be a reason why you are unable to connect to the network. Thus, run a little test to ensure that everything is functioning as intended. In addition, PlayStation advises updating your router in case the issue persists. It’s also possible that having too many devices on your network is the cause of the problem. Thus, unplug a few devices that are attached to your router and check to see if that resolves the issue. If you’re still having issues, try again later because there can be a lot of traffic on the server at that time.

6. Error code CE-34305-5

First, PlayStation support advises you to go to settings. From there, you should scroll down to the system software update section and make sure your PS4 is running the most recent version of the software as that could be the cause of the problem. Now, assuming that your console is up to date, the next step is to turn off the system, insert the original HDD, and try again. If the error still occurs, you may need to restore the console to factory settings. To do that, you should scroll down to the bottom and go to initialization, initialize PS4, and then do the full initialization, which will erase everything on the device.If you’re still seeing this error pop up at this point, it could mean that your console is broken and may require servicing, so you should contact PlayStation support. Keep in mind that this will take several hours and that everything will be deleted, so you should make sure to backup any important data.

7. Error code CE-32894-6

There may have been an issue with the network connection, PlayStation Network, or the service provider’s server may be momentarily congested.

Go to Settings > Network > Test Internet Connection to see how the PlayStation®4 is connected.

Try this out:

It’s possible that other devices on your network are consuming a lot of bandwidth. Hold off until they’re done. Verify that the PlayStation is supported by your modem and router. To find out more, speak with your internet service provider. Turn off your modem or router and wait five minutes before turning it back on to reset your local network connection. Update the firmware on your router. If you need help, please get in touch with your Internet Service Provider (ISP) or the manufacturer of your router. Place the PS4 system and the router closer together if you’re using a Wi-Fi connection, and make sure there are no obstacles in the way.

To establish an Internet connection with the PSN servers, use the following port numbers. Verify that the router hasn’t blocked them.

TCP: 3478, 3479, 3480, 443, 80 UDP: 3478, 3479

To modify the DNS settings, navigate to Settings > Network > Set Up Internet Connection > Custom if you have been using a particular DNS server. If the problems persist, please try again later since there might be a lot of traffic on the server.

8. Error code 37700-7

The download has been cancelled as the content is not available in the store. Make sure the content you’re trying to download is valid and you have a license for it. So you guys can check, refresh your license. If you’re trying to preload a title that you have pre-ordered, make sure the content is within the downloadable date and then try again later. So, you can try that, restart your console as well, sign out, sign back in.

9. Error code CE-32869-8

It’s possible that the database is partially corrupted.

In Safe Mode, boot up the PlayStation®4, then choose 5. Rebuild Database. Try starting the application again. If the issue continues, restart the computer in Safe Mode and choose option 3. Update System Software or 4. Rebuild Database. If the problem is limited to a single application, you can remove it by selecting Delete from the menu while highlighting the app on the Home screen and using your controller’s OPTIONS button. Reinstall the program through the PlayStation Store. If more than one application is experiencing the issue, make a backup of your saved data under Settings > Application Saved Data Management > Saved Data in System Storage, and reset the PS4 system to Quick is in Settings > Initialization > PS4 Initialization.

10. Error code NP-36006-5

The trophy data you have might be tainted.

To backup any kind of data, use a USB device. Get rid of your local user. To get into your PlayStationTMNetwork account, create a new local user. If this error persists, try restarting your computer using option 6 for safe mode. Try option 7 for safe mode if option 6 doesn’t work.

11. Error code E-820002E

(Invalid Credit Card on File)

Delete the stored credit card linked to your account and re-enter it.

12. Error code NW-31374-8

The connection was lost.

Please make sure that UDP Ports 3478 and 3479 are not blocked by the firewall settings on your router or access point. For additional help, please get in touch with your Internet Service Provider (“ISP”) or router manufacturer if you’re unsure how to check this. If this isn’t helpful, try again later; there might be a lot of traffic on the server at that time.

13. Error code E-82000113

This message will appear when you redeem a voucher on the PlayStation Network. The message will often appear with the message “Cannot redeem the voucher code”. The message is a simple as that, there is an issue with the voucher.

This one can be difficult to fix if the code is invalid. The first thing you should do is make 100% that you have entered the code correctly. If you are sure you have entered the code correctly, then this might be a case where the code is either invalid or something has been done to invalidate it. You have 2 options, go to the place where you got the code from and exchange it, or you can contact PlayStation support. If you have gotten the code on some kind of voucher or in game promotion, check the terms and conditions to make sure the code hasn’t become invalid.

14. Error code NP-37667-9

The unstable network connection resulted in the loss of the Share Play connection. You and your friend must have a fast internet connection in order to get the most out of Share Play. The state of each player’s home network may also have an effect on internet connectivity. It is generally advised to have a minimum connection speed of at least 2Mbps. Please verify with your network service provider to find out your upload speed.

Some pointers to enhance your network connection:It is advised that you link your PlayStation®4 to the network using a LAN cable.Place the PS4 and the router closer to one another if you’re utilizing a Wi-Fi connection, and ensure nothing is blocking their path.It’s possible that other devices on your network are consuming a lot of bandwidth. Hold off until they’re done. Go to [Settings] > [Network] > [Test Internet Connection] to see if the PS4 is connected.

15. Error code NP-31952-0

• The network has terminated.
• There could be an issue with your network connection. Navigate to Settings > Network > Test Internet connectivity to examine the connectivity of your PlayStation4 console.
• Place the PS4 console and the router closer together if you’re utilizing a Wi-Fi connection, and ensure nothing is blocking their path.
• It’s possible that other networked devices are presently consuming a lot of bandwidth. Await their completion before attempting again.

16. Error code CE-35340-5

• If this error code appears each time you try to connect, please try fixing the problem with the procedures below:
• Go to Settings > Account Management > Link with Other Services on your PlayStation®4 console, then log out of Twitch or YouTube. Next, log back in.