HOW TO RECTIFY COMMONLY 9 FACED ISSUES ON SPOTIFY

Are you a Spotify user? Do you encounter different problems when you use the app and can’t seem to know why? Look no more as this article is for you. We will be learning how to fix commonly faced issues on the Spotify app, the issues we will be talking about includes:

  • How to fix Spotify crashes
  • How to download songs for offline playback
  • How to rectify sound issue 
  • How to fix audio cracks/poor sound
  • How to recover deleted playlist 
  • How to sync Spotify playlist across devices
  • How to fix Spotify connect not working
  • Login Problems
  • App running slow
  • How to Fix Spotify Crashes

If Spotify fails to open or crashes on your Android phone, try these solutions in order:

  1. Close and reopen the Spotify app.
  2. Check the Google Play Store for any pending updates and install them.
  3. Restart your Android device.
  4. Go to Settings > Apps > Spotify and clear the app cache and data.
  5. If the above steps fail, uninstall the app, reboot your phone, and reinstall the app.

For iOS devices (iPhone or iPad), try these troubleshooting tips:

  1. Clear the app from the app switcher menu and reopen it.
  2. Update to the latest version of the app from the App Store.
  3. Clear the app cache by launching Spotify, tapping the gear icon, opening the Storage settings, and tapping the Delete cache button.
  4. If that doesn’t work, uninstall the app, reboot your device, and reinstall it.

2. How to Download Songs for Offline Playback

Downloading songs for offline playback is a premium Spotify feature. If it’s not working, try the following:

  1. Confirm that other premium functions like ad-free listening are working.
  2. If not, it might be a subscription problem. Log out and log back into your account, ensuring you use the correct account.
  3. If other premium features work but you can’t download tracks, check if you’ve exceeded the download limit of 10,000 songs.
  4. Also, confirm that you haven’t exceeded the five-device limit on the same account. If you have, go to your account page and tap Sign out everywhere to remove other devices.

3. How to rectify sound issue

If you launch Spotify and click the Play button but hear nothing, follow these steps to restore sound:

  1. Use your device’s volume sliders to ensure the volume is not reduced or muted.
  2. Check your device’s Bluetooth to ensure you’re not connected to a speaker, headphones, or Apple AirPods.
  3. If there’s no problem with the volume or Bluetooth, perform general troubleshooting steps like clearing the cache, rebooting your device, and reinstalling the app.

4. How to fix audio cracks and poor sounds

If Spotify opens without issues and produces sound, but the quality is poor, try these troubleshooting tips:

  1. Ensure you have a good internet connection. Spotify’s audio streaming quality is set to auto by default and changes based on your internet connection, which may cause issues.
  2. If the audio quality is still poor despite a good internet connection, force Spotify to stream audio in very high quality. Note that you need a premium subscription for Very high streaming quality.
  3. To change your audio streaming quality on Android, follow these steps:
    • Open Settings and scroll to the end.
    • Tap audio quality. Both Wi-Fi and cellular are set to automatic by default.
    • Select very high under Wi-Fi streaming and mobile streaming.

5. How to Recover Deleted Playlists on Spotify

  1. Open your browser (you can use Google Chrome).
  2. In the Google search box, type “Spotify.”
  3. Go to the Spotify website and log in with your Spotify ID and password.
  4. Tap the three lines in the top right corner and select “Account.”
  5. In the left panel, find and click “Recover playlists.”
  6. Here, you will see a list of all deleted playlists with their deletion dates.
  7. Click the “Restore” button next to the playlist you want to recover.
After Restoration:
  1. Go back and reopen the Spotify app.
  2. Your deleted playlist should now be recovered.

6. How to Sync Your Spotify Playlist Across Devices

If you’re creating a playlist on Spotify and it’s not syncing between your devices, don’t worry—this is a common issue with a simple fix. Here are two easy methods to force your playlist to sync:

Method 1: Play the Song on Both Devices

  1. Play the Song: Start by playing the song you want to listen to on the device where you created the playlist. For example, if you’re listening to “Tom Sawyer,” play it on your current device.
  2. Switch Devices: Next, switch to the other device you want to sync with, such as your iPhone. Begin playing the same song on this device.
  3. Sync: This action will force the playlist to sync between the two devices.

Method 2: Use Offline Mode

  1. Go Offline: On your first device, go to the Spotify menu, select “File,” and then choose “Offline Mode.”
  2. Repeat on Second Device: Do the same on your second device (e.g., your iPhone or tablet).
  3. Wait and Reconnect: Leave both devices in offline mode for about 10 minutes. Then, turn offline mode off on both devices. This should force Spotify to sync your playlists.

7. How to fix Spotify Connect not working

Solution 1: Clear Spotify Cache Data:

  1. Open Spotify: Click on the Spotify app.
  2. Access Settings: Tap on your profile in the top right corner, then click on “Settings.”
  3. Clear Cache: Scroll down to the “Storage” section and click on “Clear Cache.” This will delete cached data, which can sometimes cause errors. Note that if your cache hasn’t been cleared recently, you may see a larger amount of data.
  4. Verify: If the issue was due to cached data, this solution should resolve it.

Solution 2: Change DNS Address

  1. Open Control Panel: Click on the search bar and type “Control Panel.”
  2. Network Settings: Navigate to “Network and Internet,” then “Network and Sharing Center.”
  3. Edit Connection: Click on your internet connection next to “Connections,” then select “Properties.”
  4. Adjust DNS: Double-click on “Internet Protocol Version 4 (TCP/IPv4).” In the new window, select “Use the following DNS server addresses” and enter 8.8.8.8 and 8.8.4.4 (Google’s DNS addresses).
  5. Apply Changes: This can help if the error is related to your internet connection.

Solution 3: Use an Older Version of Spotify

  1. Uninstall Current Version: Delete the installed Spotify app and its data. Press the Windows and R keys simultaneously, type “AppData,” and click OK. In the window that opens, go to the “Local” folder and find the Spotify folder. Right-click and delete it.
  2. Download Older Version: Search online for an older version of Spotify and install it. Sometimes, reverting to an older version can fix compatibility issues.

Solution 4: Use the Microsoft Store Version of Spotify

  1. Uninstall Desktop Version: As described in Solution 3, uninstall the current Spotify app.
  2. Install from Microsoft Store: Open the Microsoft Store by typing “Store” in the search bar. Search for “Spotify” and click on “Install.”
  3. Microsoft Stability: Apps from the Microsoft Store tend to run more stable, potentially reducing errors.

Final Step: Restart Your Computer

After applying all the solutions, restart your computer to ensure all changes take effect.

8. How to fix login Problems

Having trouble logging into your Spotify account? Here are some steps to help you get back in:

Step 1: Check Your Internet Connection

Ensure your internet connection is active. Spotify needs a live connection to validate your login details. If your device isn’t connected to the internet, you won’t be able to log in.

Step 2: Verify Spotify’s Status

If your internet is working but you still can’t log in, check if Spotify is down. Like all online services, Spotify can experience planned or unplanned outages. When this happens, logging in may not be possible. Follow the Spotify Status Twitter page for updates on any ongoing issues.

Step 3: Clear Spotify Cache

Spotify uses cache files to enhance your app experience. However, these files can become corrupted and cause login issues. Deleting the cache can resolve this problem without affecting your account data:

  • Go to the app settings.
  • Find the storage or cache section.
  • Click “Clear Cache.”

Step 4: Update the Spotify App

An outdated app can often lead to login problems. Ensure you’re using the latest version of Spotify by updating it through your device’s app store.

Step 5: Restart Your Device

Sometimes, minor glitches on your device can cause apps to malfunction. Restarting your desktop or mobile device can often resolve these issues and restore normal functionality.

Step 6: Reset Your Spotify Password

If you’re still unable to log in, your password might be incorrect. This could be due to typos or using an old password. Resetting your password can help:

  • Go to the Spotify login page.
  • Click on “Forgot your password?”
  • Follow the instructions to set a new password.
  • Use the new password to log in.

By following these steps, you should be able to resolve most login issues and enjoy your Spotify experience without interruptions.

9. App running slow

If your Spotify app is running slowly, clearing the cache can often help speed things up. Here’s how to do it:

Step 1: Clear Cache from Spotify Settings

  1. Open Spotify: Launch the Spotify app on your device.
  2. Access Settings: Tap on your profile icon in the top right corner and select “Settings.”
  3. Scroll Down: Keep scrolling until you find the “Clear Cache” option.
  4. Clear Cache: Click on “Clear Cache” to delete the cached data.

After clearing the cache, go back and see if Spotify is running faster. If it’s still slow, follow these additional steps:

Step 2: Clear Cache from Device Settings

  1. Open Device Settings: Navigate to your device’s settings.
  2. Find Apps: Scroll down and select “Apps,” then choose “Apps” again.
  3. Select Spotify: Locate and click on Spotify from the list of installed apps.
  4. Clear Storage Cache: Go to “Storage” and then click on “Clear Cache.”

Step 3: Close Background Apps

  1. Close Background Apps: Ensure no other apps are running in the background that might slow down your device. This can free up memory and improve performance.

By following these steps, you should notice an improvement in the speed and responsiveness of your Spotify app. If the issue persists, further troubleshooting or a device restart may be necessary, but clearing the cache is a great starting point.

These are the various steps to fix some common issues on Spotify

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